Privacy Policy

Thank you for choosing Errand Runner Xpress, a Limited Liability Company, organized under the laws of the State of Tennessee. This Privacy Policy applies to our information collection and use including Customer’s visitation of our site and any use of our site.

Errand Runner Xpress may collect certain data from Customer in order to provide the Services laid out in our Terms of Use. This data includes identifying information such as name, address, phone number, email address, tax ID numbers and/or Social Security numbers, credit card information, birthdate, billing addresses, IP addresses or locations, purchase history, shipping information, and any other information provided to us by Customer via use of the Site (including any comments or complaints, requests for refunds, questions, concerns, information from survey requests, delivery instructions, passwords, and the content of your requested delivery or services).

Customer agrees and acknowledges by use of this Site that Errand Runner Xpress may use the collected information for the following purposes: (1) to fulfill the services contracted for and to maintain or establish our relationship with Customer, (2) to communicate with Customer, (3) to provide Customer with information about upcoming promotions or new services, (4) to provide assistance to Customer as needed, (5) for in-house statistical analysis, (6) for prevention and detection of fraud, (7) to help diagnose and resolve web-server issues, and (8) to comply with all applicable laws, including court orders.

Errand Runner Xpress will not sell your information to third parties. Errand Runner Xpress will disclose your information in order to provide services or if we believe we are required to do so by: (1) our attorneys, (2) court orders, subpoenas, law enforcement requests, or any applicable law, (3) tax advisors or auditors, (4) debt collection agencies, (5) to enforce our terms, conditions, or policies, (6) for our defense in litigation, (7) to protect our rights, the rights of the Customer, or any other rights, privacy rights, or safety concerns. Further, in the event that Errand Runner Xpress is sold, merged, acquired, reorganized, in any way placed under new authority, the information may be disclosed to the acquiring parties.

Account user can modify or change their personal information at any time by logging into their account and selecting account update.

Errand Runner Xpress may contact the Customer from time to time by way of email, phone, or text to inform the customer about promotions, specials, changes in services, or other promotion materials. Customer may opt-out of such contact by requesting that the communication cease via the method used to initiate contact.

The site uses visitors’ IP address to help diagnose and resolve any web-server issues. IP addresses are not linked to customers’ personal information. The site also uses cookies to save registered account user password, to keep account users from re-entering their personal information each time they log into their account. Anyone visiting the site has the option to reject cookies. This, however does not prohibit visitors from visiting or using the site.

Errand Runner Xpress maintains reasonable and technical safeguards to protect Customer’s information from theft, loss, unauthorized access or use, disclosure, and any other misuse of information. The security software utilized is rated as a PCI Service Provider Level 1. This is the most stringent certification level available in the payment industry. Errand Runner Xpress uses SSL (Secured Sockets Layered) certificates to maintain the security of all customer information while communicating on our site. The SSL certificate is also used to guard against loss of personal and financial information when completing POS (Point of Sales) information. Additionally, the SSL certificate allows us to place protected measures against misuse and attempted alterations of secured information. Errand Runner Xpress website is maintained by WebbSitesCo, and only its administrators and the administrators of Errand Runner Xpress are granted permission to access the site. All other person(s) who are without proper authorization is therefore, restricted and must receive secure clearance.

Errand Runner Xpress reserves the right to make changes to this policy at any time, which will become effective upon the posting of the revision on the Site. Any material changes to our policy will be made prominent on the Site.

For questions or concerns regarding this Privacy Policy, please contact our Customer Service through the contact information listed on the Site.